Escrow Specialist

MN - Bloomington
Pay Rate: $40,000 - $50,000 per year

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Position Overview: We are seeking a highly organized and detail-oriented Escrow Specialist/Administrative Assistant to join our team. This role primarily focuses on providing administrative support to our escrow department while assisting with various escrow-related tasks. The successful candidate will have exceptional organizational skills, strong attention to detail, and the ability to handle multiple responsibilities in a fast-paced environment.

Responsibilities:

Administrative Support:

• Assist with general administrative duties, such as answering phone calls, managing emails, and maintaining office supplies.
• Schedule appointments, meetings, and conferences, and coordinate travel arrangements as needed.
• Prepare and distribute correspondence, reports, and other documents accurately and in a timely manner.
• Create and maintain files and databases, ensuring proper organization and confidentiality.
• Process and distribute incoming and outgoing mail, faxes, and other communications.

Escrow Support:

• Assist in opening new escrow accounts, ensuring all required documentation is collected and accurate.
• Prepare escrow instructions, agreements, and related documents under the guidance of Escrow Officers.
• Coordinate with lenders, buyers, sellers, and other stakeholders to gather necessary information and documentation.
• Review and verify escrow documents for completeness and accuracy.
• Assist in preparing escrow closing statements and distributing funds in accordance with established procedures.

Communication and Customer Service:

• Interact professionally with clients, customers, and colleagues to provide exceptional service and support.
• Answer inquiries and provide accurate information regarding escrow transactions and administrative matters.
• Liaise with internal departments and external parties to facilitate smooth communication and resolve any issues or discrepancies.

Record-Keeping and Compliance:

• Maintain accurate records of all escrow transactions, ensuring compliance with legal and regulatory requirements.
• Adhere to established policies and procedures, ensuring the confidentiality and security of sensitive information.
• Assist in reviewing and reconciling escrow accounts and reports.

Qualifications:

• High school diploma or equivalent; additional education or certification in business administration or a related field is a plus.
• Proven experience as an administrative assistant or in a similar support role.
• Familiarity with escrow processes and real estate transactions is preferred but not required.
• Proficient in using MS Office suite (Word, Excel, Outlook, PowerPoint) and other relevant software.
• Excellent verbal and written communication skills, with a strong attention to detail.
• Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong problem-solving abilities and the capacity to work independently and as part of a team.
• Demonstrated professionalism, integrity, and discretion when handling confidential information.