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Bilingual Intake SpecialistIL - Chicago
Pay Rate: $41,000 - $45,000 per hour
We are hiring an Intake Specialist to gather customer information. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with potential clients through various channels.
- Add/modify information about potential clients.
- Keeping records of customer interactions, transactions and comments.
- Communicating and coordinating with colleagues as necessary.
- High school diploma, general education degree, or equivalent.
- Comfortable using computers.
- Experience working with customer support.