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Loan Funder

CA - Rancho Cucamonga

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Job Description:

The Loan Funder will process and disburse all consumer loan products from various channels (direct & indirect) to achieve credit union goals. This individual will work with the Loan Officers, branches, vendors and Member Support. Applicants must display a high level of integrity, ability to communicate effectively, possess initiative and problem-solving skills. Time management and organizational skills are a must.

Responsibilities:

  • Audit and identify contract packages irregularities including review of signatures, data, and policies.
  • Communicate relevant issues to the appropriate dealet service analyst and or escalated accordingly to management.
  • Provide application entry and processing support for all contracts received.
  • Verify residence, employment, and income when required.
  • Research and collected additional data from dealers, customers, and internal personnel.
  • Manage established volume, quotas, and key performance measurements for center.
  • Communicate with dealer development managers, dealer service analyst, and dealerships to gain assistance with funding delays.
  • Identify and submitted potential fraud documents and information to the appropriate personnel.
  • Assist new employees with funding procedures.

Qualifications:

  • Must have HS Diploma/GED
  • Minimum of 2 years of consumer lending experience, loan funding preferred
  • Possession of strong customer service and Debt protection, GAP and Mechanical Breakdown Protection sale skills
  • Outstanding oral and written communication skills
  • Well organized, team-player, self-motivated and flexible with working hours based on volume
  • Ability to multi-task and detail oriented
  • Demonstrated ability and desire to thrive in a challenging fast paced work environment
  • Demonstrated ability to adhere to Patelco's Core values including service passion, integrity, teamwork, resourcefulness, engagement, and empowerment
  • Ability to mathematically compute rate, ratio and percentages
  • Ability to understand and define obstacles, collect data, establish facts and draw valid conclusions
  • Take responsibility for work assignments
  • Demonstrate ability to take constructive feedback as a tool to make improvements
  • Maintain positive engagement to complete required and ongoing training for compliance and personal development


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