Branch Operations Manager

CO - Longmont

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Job Summary:

Work under the direction and supervision of a Branch Manager and assist that manager with the effective operation of personnel, equipment, and other resources necessary to perform the efficient escrow/closing functions in the escrow offices.

Essential Job Functions:
  • Coordinate training for all employees within the escrow office
  • Effectively solicit escrow and title business from realtors, lenders, builders, and sellers and buyers
  • Supervise all aspects of branch activities, including, without limitation, all escrow procedures, accounting and bookkeeping functions, marketing, and branch maintenance as directed by the Branch Manager
  • Establish and maintain relationships which are social, professional, and civic or community in nature, which promote the goodwill of the company and develop future business
  • Supervise escrow functions within the office and implement operating procedures developed by the Branch Manager, escrow administration, or other departments
  • Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to travel overnight
  • Regular and reliable attendance

Additional Responsibilities:

  • Perform all tasks of the Escrow Receptionist, Escrow Technician, Assistant Escrow Officer, and Escrow Officer
  • As requested by the Branch Manager, direct the activities of other branch personnel in the performance of escrow functions
  • As requested by the Branch Manager, supervise other office personnel in accordance with established Company personnel procedures and policies
  • As requested by the Branch Manager, perform other tasks and duties which in a general way assist the Branch Manager in the effective and efficient operation of the branch
  • Additional duties as assigned

Minimum Required Qualifications:

  1. Bachelor's degree from four-year college or university
  2. Six to eight years of related experience and/or training
  3. Must be licensed and bonded in the state of Texas and is required to acquire ten CEU hours every two years
  4. Required to be a Notary Public in the state of the branch
  5. Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
  6. Proficiency with MS Office and email
  7. Ability to sit for majority of 8-hour workday; use hands to finger, handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision
  8. The noise level is generally moderate
  9. Strong communication skills
  10. Ability to multi-task and attention to detail

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