Post Closing Manager - Plano

TX - Plano

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Post Closing Manager - Plano, TXOur client is a full-service title settlement underwriting services company serving title agencies in support of residential and commercial real estate transactions is looking for an experienced Post Closing Manager. The post-closing manager will be managing the team overseeing all aspects of Post-Closing. This includes signed closing package auditing, recording, final title policy issuance, and shipping. The Post Closing Team assists multiple divisions of our client with the intent to assist all divisions in the near future. This is a growing team that has both experienced and green employees. This role requires training for onboarded team members. Also, when issues/improvements are identified, you are expected to work with the agent partners to update processes and/or train to avoid issues in workflow going forward. Production reporting is expected to be monitored and addressed with the team as necessary. You will work closely with the VP of Operations and Escrow Manager to identify the quality of the overall department and work to improve the operations. Essential Functions:
  • Ability to foster, develop and maintain professional and collaborative working relationships.
  • Must be a good team player and be able to work with peers, supervisors, outside customers, and vendors.
  • Good customer service skills and solid communication skills.
  • Ability to work overtime when needed.
  • Perform other duties as assigned by supervisor.
Knowledge/Skills/Experience Required:
  • Strong attention to detail and organizational skills.
  • Knowledge of real estate documents, title insurance, or escrow functions is preferred.
  • This position is an in-office role.
  • Proficient computer skills including knowledge of Microsoft Office.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Ability to prioritize and handle large volumes of work with tight deadlines.
3 years of experience working as a post-closing manager in a title insurance company or underwriter.
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