Escrow Processor I

CA - Palm Desert
Valid Through: 7/8/2022

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Job Summary:
  • To work with lenders, loan officers and attorneys to acquire, analyze and organize all necessary documents needed to process closing packages
  • Have the ability to balance the workload to accommodate demands of the job, and exceed customer expectations
Job Roles:
  • Process and quality check all documents from lenders and attorneys for accuracy
  • Prepare title company closing documents in timely and professional manner
  • Ensure complete and accurate packages are submitted for approval
  • Respond to inquires from borrowers, lenders and attorneys to resolve discrepancies
  • Prior to closing, call and confirm with lenders how the packages are being sent
  • On purchase closings, call at least 48 hours prior to closing date
  • Work to build strong partnerships with local lenders, realtors, attorneys
Role Specific Knowledge:
  • Have an understanding of escrow standards and basic understanding of title clearance
  • Knowledgeable in real estate regulations and guidelines, document preparation, and RESPA rules
  • Comprehensive understanding of pay off per diems & tax prorations, interest etc.
  • Have a complete understanding of lenders documents and recordings
  • Possess the skill set to manage multiple priorities
  • Strong communication skills, to professionally communicate with both internal and external customers
  • Excellent customer service skills
Education, Licensure, and Experience:
  • Completion of a High School diploma
  • Minimum of 2 years of experience in loan processing which includes experience in escrow closings and HUD preparation
  • Complete company required training and classes as directed by your manager
Scope of Job:
  • Job role has budgetary type of accountabilities or directly impacts a revenue centers viability or its quality of service via personal contributions

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