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Quality Review Specialist

MO - Saint Louis
Start Date: 10/4/2021
Valid Through: 10/4/2022

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SUMMARY
  • Monitor a pipeline of loans to ensure critical documents are received and reviewed timely for disbursement
  • Appropriately prioritize a pipeline of loans to support Service Level Agreement targets. Communicate with local offices, notaries and Signing Providers to receive signed documents timely
  • Complete a Compliance Review to confirm all funds are collected, all appropriate documents are checked for accuracy, signatures are collected, and acknowledgements and legal descriptions are correct in the critical document set to determine if resolution is required prior to disbursement
  • Responsible for owning resolution on defects identified during the Compliance Review of critical documents
  • Communicate current status of each loan to internal and external business partners
  • Drive resolution for the customer, agency and client by engaging appropriate parties to include Fulfillment partners, borrowers, notaries, underwriting and other parties
  • Must become an expert in Company/Lender guidelines and knowledgeable with regard to mortgage recording requirements
  • Deliver an accurate and error free product to our customers
  • Ensure that procedures are appropriately followed to minimize operational loss
  • Performs other duties as assigned including, but not limited to preparation of the ALTA.

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