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Post Closing Specialist

MO - Saint Louis
Start Date: 10/1/2021
Valid Through: 10/1/2022

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SUMMARY:
  • Responsible for supporting real estate transactions by providing a high level of customer service and proactive communication with both internal and external customers including lenders, borrowers, notaries, vendors, consumers, brokers, attorneys and county offices
  • Utilizes working knowledge and expertise of mortgage and loan documents and
  • recording requirements at the various counties nationwide
  • Demonstrates basic technical aptitude and knowledge of systems and tools
  • Accountable for meeting or exceeding minimum production requirements, deadlines and SLAs with accuracy and professionalism
  • Primary role is to resolves issues that may impact recording, funding and/or issuance of title policies
  • Reviews signed loan and title company documents to ensure accuracy and resolution of basic post-closing issues and outstanding recording exceptions (recording rejects)
  • Handles basic inquiries from internal and external customers
  • Responsible for reviewing and submitting recordable documents related to default and/or originations real estate transactions
  • Ensures recordable documents meet state and county specific requirements to avoid mortgage rejects
  • Utilizes multiple sources including websites, government offices and/or other financial institutions to research, analyze and resolve basic issues
  • Identifies trends related to post closing defects and escalates appropriately
  • Performs daily pipeline management routines required to meet established SLA’s
  • May order title related product to support recording functions
  • May perform accounting support functions
  • Performs other duties as assigned by management

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