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Director of Loan Servicing

CO - Littleton

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Job Description:

    • Manage the day to day workflow for the team
    • Manage personnel including reviews, training, escalations, metrics and compensation
    • Approve loan activity (borrowings, restructures, payments) in accordance with credit agreements
    • Calculation and tracking of complex interest and fee accruals at various rate levels across changing lender distributions
    • Guide the staff to reconcile daily funding and payment activity to account for all daily cash transactions
    • Read and interpret complex legal credit agreements and related documentation working with attorneys when applicable
    • Monitor and escalate past due principal, interest, and fees to ensure that the loan accounting system is accurate and provide clients timely and accurate invoices
    • Provide information as requested by Clients, Business Partners, Middle Office, or Lenders
    • Monitor control reports and hold staff accountable for clearing items or updating comments
    • Answer escalation requests from the account managers to perform quality control on new deals, restructures and amendments by thoroughly understanding the credit agreement verifying system set up accuracy
    • Back up senior operations leadership as necessary
    • Help develop a culture of inclusiveness, accountability and motivation

Qualifications:

    • Education: Minimum undergraduate degree from an accredited university, preferably majoring in accounting, finance, economics, or mathematics. Related job and industry experience may be accepted as a substitute
    • 10+ years of financial services experience, minimum 3 years bank loan experience
    • General to intermediate accounting knowledge
    • Ability to manage concurrent assignments in an effective, efficient, and organized manner
    • Ability to work independently within a team environment
    • Excellent oral and written communications skills and strong interpersonal/client servicing skills
    • Strong analytical, problem solving and proven decision-making skills
    • Experience with reading and interpreting loan documentation or related experience dealing with legal documentation is preferred
    • Prior supervisory experience mandatory, prior management experience a plus

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