Field Services Tech

NM - Albuquerque
Valid Through: 5/31/2021

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We are looking for a Field Services Tech in Albuquerque

Job Details:
Install, configure, troubleshoot, diagnose, and resolve issues with PC and laptops, LAN network connectivity, printers, and peripherals.

This position will be responsible for the building, configuring, maintaining, and updating of the end-user systems, and will involve light system administration level tasks regarding active directory in a corporate enterprise environment.

Job Duties
  • Manage, resolve, and update tickets and escalate as needed.
  • Install computer peripherals for users.
  • Conduct diagnostic reviews and produce error reports in order to identify and correct any problems.
  • Diagnose and troubleshoot basic software problems, install updates and upgrades in order to maintain proper functioning.
  • Provide software support from installing basic hardware/software and networking components to meet user needs.
  • Coordinate IT purchasing responsibilities - which will include working with vendors, end-users, and management staff concerning procuring, tracking, documenting, and deploying hardware and software.
  • Basic PC Computing training for end-users
  • May have to move various PC's and other PC related equipment as needed for user relocation or new office setup.
  • Other duties as assigned

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