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Bank Teller

CA - Vallejo

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We are still hiring during the pandemic of COVID-19 (or Corona Virus).
Your health and safety is our #1 priority at JobTracks.
We will be conducting video interviews during this time to ensure your safety.

Are you interested in applying your sales & customer service skills to further your career? Do you enjoy working in a collaborative, fun environment where success is rewarded? Then join us as a Call Center Representative. Must be bilingual in Spanish.

Responsibilities:

  • Assist members and potential members with telephone and correspondence fostering a one call resolution environment.
  • Cross-sell credit union products and services.
  • Open new accounts in a back-up capacity.
  • Contact and continue dialogue with new members whose accounts were recently opened.
  • Participate in all required training and adhere to written policies and procedures of the credit union including BSA, OFAC and security.
  • Perform other job related duties as assigned.

We Can Offer You:

  • Training to support your career goals.
  • The chance to make a difference in your community, through day-to-day interactions and volunteerism.
  • Career growth opportunities.

Experience and Qualifications:

  • 2 years experience in a financial institution or related experience.
  • Prior contact center experience strongly preferred.
  • Excellent verbal and written communication skills.
  • Outstanding customer service skills.
  • Good organizational skills with proven ability to multi-task.
  • Ability to recognize and resolve member issues promptly, using courtesy and tact.
  • High school diploma or GED.
  • Bilingual Spanish required.

 


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