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Business AnalystCA - Irvine
We are seeking an experienced Business Analyst to join the team of a Title Insurance company in Irvine.The Business Analyst II (BA-2) is responsible for providing business analysis, business process improvement, data analysis and IT services to all departments of the company. The BA-2 elicits and documents both business and system requirements. The BA-2 then analyzes assists and/or implements cradle-to-grave IT or business process improvement solutions. This may include alignment and configuration of current Information Technology IT resources or implementation of new business process or IT solutions. The BA-2 acts as the liaison between both internal and external IT staff and company operations. The BA-2 will also perform data analysis, and reporting tasks. This includes, but is not limited to development of Business Intelligence (BI) reports. The BA-2 functions as a technology generalist performing IT Desktop Support and IT consultation to the company. Finally, the O BA-2 will autonomously & successfully manage full projects up through completion.
Primary Functions:. Acts as liaison between IT & operations staff to articulate technical concepts.
. Can professionally elicit and document business, functional and systems requirements.
. Quickly understands and interprets business process, systems and data strengths & weaknesses to advise and implement solutions for business problems and technology challenges.
. Manages projects involving both 1st and 3rd party software including active participation in Software Development Lifecycle (SDLC) and Project Management Lifecycle (PMLC) tasks.
. Will lead projects and direct the work of others.
. Ensures issues are identified, tracked, reported and resolved in a timely manner.
. Creates BI reports using company technologies (MS) SSIS, SSRS, T-SQL, Excel, Access, Visual Studio).
. Produces performance management and key metrics reporting including but not limited to measurement of Key Performance Indicators (KPIs.)
. Performs Quality Control (QC), Quality Assurance (QA) and Data integrity support.
. Acts as system administrator for software applications. Maintains data for all systems where needed.
. Uses industry expertise to make independent decisions that align with business needs and company culture.
. Presents a personable, positive, and professional image/demeanor to internal and external customers.
. Assists the leadership teams as needed.
. Shows regular consistent attendance that could include attendance at after hour company events.
. Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.
. Ability to communicate and interact effectively and professionally with all levels of management, employees and customers by email, phone and in person.
. Demonstrates the ability to handle confidential material per company guidelines.
. Will facilitate internal & external meetings.
. Ability to accept supervision and leadership.
. Performs other duties as assigned by supervisory staff.
Requirements:. High school diploma or equivalent preferred.
. Two years of professional experience acting as a Business Analyst, System Analyst, Data Analyst, Systems Administrator or Operational equivalent.
. Familiarity with a variety of mortgage servicing concepts, practices and procedures.
. Ability to deliver well-organized presentations when needed.
. Understand how to communicate difficult/sensitive information tactfully and efficiently.
. Pushes creative thinking beyond established industry practices.
. Possesses strong oral and written communication skills.
. Basic to intermediate knowledge of Microsoft Office Product Suite to include but is not limited to SQL Server 2008-2012, Visual Studio, Word, Excel, Outlook, Project, Visio, SharePoint, etc.
. Possess aptitude for prioritizing, multitasking, and remaining organized in a fast-paced environment.
. Must be a team player and willing to adapt to change.
. Must possess the ability to learn and implement new skills and technologies as requested without exception.
. Required to sit for long periods of time (approximately 90 percent of time on the job).
. Ability to manage multiple priorities and projects while consistently meeting deadlines amid routine interruptions.
. Ability to work additional time, beyond regular business hours, to ensure that projects are completed accurately and within established deadlines.
. Ability to perform under pressure and be flexible with disruptions throughout the workday.